QuestConnect Survey Feedback Results

Every year, Quest puts on a one-day virtual conference called QuestConnect.  Quest staffers and community members give seminars about all the different technologies Quest is involved in – SQL Server, other database platforms, Active Directory, Exchange, virtualization, security, identity, all kinds of stuff.

We encourage attendees to fill out a survey so that we can improve the event each year.  Here’s some highlights from some of the hundreds of responses:

We want more!  Add more days and more tracks. I hear ya – we could offer free training 24/7 around the clock, and it still wouldn’t be enough.  I liken it to my TV cable company: I’ve got hundreds of channels, but I still want more.  We want to offer as much free training as we can while still keeping it free.  At some point, adding and broadcasting live content starts to cost money.

Couldn’t figure out how to navigate the system. This is one of those pieces of feedback that make me say, “Ah, cool, it wasn’t just me.”  We’re constantly trying to improve our game, and we had a hunch that this was a weak spot.  I’m really thankful to hear this feedback.

Less sales pitches and more actual implementations. Agreed – I hate infomercials.  In the SQL Server group, all of our presentations are focused on helping you work with the native tools first, and our tools second.  Not all of the groups feel that way, though, and that’s why some of the presentations can be a little light on value.

Add a high-level track for managers. I love this idea.

Add virtual booth babes. I’ll get right on that.  (It did make me laugh though.)

Allow the on-demand webinars to be downloaded. This is a tough one as a vendor because it means the content can be given around to friends more easily.  Part of the payback for the free training is giving us your name and email address.  If you download the training, then give it out to a bunch of people, it’s harder for us to justify doing the free training as a marketing method.  I feel bad saying that, because I’m kinda like a record company, but that’s the way it is.  Instead, let’s go back to the root problem: why do you need the webinars on your local hard drive?  If the objective is to be able to watch ‘em whenever you want, that’s what SQLServerPedia’s podcasts and Quest’s webcast archives are for.

More demos and virtual hands-on labs for the attendees. We’ve got a great solution for that coming.

Add more vendors. Wow, that surprised me.  I hadn’t thought of that, but we could pitch the service to other vendors too.

Bring in more world class speakers like Brent Ozar. Okay, now you’re just pulling my leg.

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